Terms & Conditions
Published on: 18 February 2026 | Last updated on: 18 February 2026
Welcome to Shree Umiya Tours and Travels. By accessing our website or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any booking or enquiry.
Acceptance of Terms
By using our website, submitting an enquiry, or confirming a booking with Shree Umiya Tours and Travels, you agree to these Terms & Conditions. If you do not agree, please do not use our services.
Services Offered
We provide the following travel and transportation services:
- Tour packages (spiritual, group, individual and customised tours)
- Hotel and resort booking services
- Corporate and company staff transportation
- School transportation services
- Group tours and event-based travel services
- Gujarati kitchen facility for group tours across India
All services are subject to availability and operational conditions.
Booking & Confirmation
- A booking is considered confirmed only after receiving the required advance payment.
- All tour details, itinerary, hotel category and vehicle type are confirmed based on availability at the time of booking.
- Any verbal or written commitment is subject to final confirmation by our office.
Pricing & Payment
- All package prices are as per the final quotation shared at the time of booking.
- Toll tax and GST are extra and are not included in the quoted tour amount unless clearly mentioned.
- Parking charges, state permits or entry fees (if applicable) are also chargeable extra unless specified.
- Full and final payment must be cleared before the start of the journey.
Tour Itinerary & Changes
- The tour itinerary is prepared for smooth travel planning; however, changes may be required due to traffic, weather, local restrictions, road conditions or administrative reasons.
- Shree Umiya Tours and Travels reserves the right to modify the sequence of sightseeing or travel routes if necessary.
Hotel & Accommodation
- Hotels are provided as per selected category and availability.
- Check-in and check-out timings are governed by hotel policies.
- Any damage to hotel property during stay will be the responsibility of the guest.
Transportation Services
- Vehicles are provided as per the group size and booking plan.
- Vehicle usage is limited to the confirmed itinerary and agreed timing only.
- Extra running, extended hours or route changes may result in additional charges.
School & Staff Transportation Services
- Dedicated transportation services are provided for schools and corporate staff as per contract or agreement.
- GPS tracking systems installed in vehicles are strictly used for operational control and safety purposes only.
- Pickup and drop timings are subject to traffic and route conditions.
Gujarati Kitchen Facility (Group Tours)
- Gujarati kitchen services are provided for group tours only and must be pre-booked.
- Menu, timing and availability depend on tour schedule and local arrangements.
Cancellations & Refund Policy
- Cancellation charges will apply based on the date of cancellation and services already reserved.
- Advance payments made for hotels, vehicles or third-party services may be non-refundable.
- Refunds, if applicable, will be processed after deducting service charges and supplier cancellation fees.
Guest Responsibilities
Guests are responsible for:
- Carrying valid identity proof during the tour
- Following safety instructions given by drivers, tour coordinators and local authorities
- Maintaining discipline and respectful behaviour during tours and transportation
- Taking care of personal belongings
Shree Umiya Tours and Travels is not responsible for loss of personal items.
Health & Safety
- Guests are advised to inform us in advance about any medical condition, special requirements or mobility issues.
- We are not responsible for any health issues, injuries or medical emergencies during the tour.
- Any medical assistance required during the journey will be arranged at the guest’s cost.
Limitation of Liability
Shree Umiya Tours and Travels shall not be responsible for:
- Delays or cancellations due to natural disasters, strikes, weather conditions, road blocks, political disturbances or technical issues
- Loss, injury, accident or damage caused by third-party service providers
- Any indirect or consequential loss arising during the tour
Third-Party Service Providers
Some services such as hotels, ropeways, boats, attractions and food services are provided by third parties.
We act only as a coordinator and are not liable for their internal operations, service standards or policy changes.
Website Usage
- Content published on this website is for general information purposes only.
- Reproduction or misuse of website content without permission is not allowed.
Changes to Terms & Conditions
Shree Umiya Tours and Travels reserves the right to modify these Terms & Conditions at any time without prior notice.
Updated terms will be published on this page.
